All orders are processed and shipped within 24 hours.
- We have warehouses in the United States, Japan, Canada, and Australia; orders for these regions ship from the corresponding local warehouse by default. If items are out of stock locally, shipments will be dispatched from our Hong Kong warehouse.
-
Shipping method: DHL is our default courier. We may also use UPS, FedEx, USPS, or FBA for delivery, depending on factors like destination, order size, and logistics availability—all methods ensure safe and prompt delivery.
- Orders over $50: Free standard shipping (4–7 days delivery).
- Orders under $50:
- Standard shipping: $6.9 (4–7 days delivery).
- Expedited shipping: $9.9 (1–3 days delivery).
You’ll receive an email with tracking details once your order ships (tracking info is sent promptly after dispatch).
Double-check your shipping address to avoid delivery delays.
Address changes cannot be made after an order is shipped. For cancellations, please reach out promptly—changes or cancellations may not be possible once the order is processed.
For questions about returns (e.g., unused items in original packaging) or issues with defective, incorrect, or damaged items, please contact our customer service.
